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Trainee management·09

Registration requests

Review registrations: approve, request info or reject, then set plan and price.

1 min read Updated 3 Nov 2026 ForAdmin · Head coach

A single queue for everyone who completed the questionnaire and is waiting for a decision.

Queue columns: name, goal, preferred plan, request date, health flag, status.

Review screen

  • Full questionnaire answers, grouped by section, plus uploaded photos.
  • An automatic AI summary: “Beginner trainee, cutting goal, previous knee injury…”
  • The decision buttons:
    DecisionWhat happens
    ApproveThe admin chooses the subscription term (monthly / 3 months / annual), the programs (training / nutrition / coaching), the responsible coach, and the final price or discount
    Request informationA message to the trainee listing exactly what is missing
    RejectA reason is recorded and sent to the trainee
  • On approval, the trainee receives a notification with the offer and a payment link.
  • The admin can add an internal note that the trainee never sees.
  • Bulk approval is disabled for health-flagged requests.

    Approval is not payment

    Approval creates an unpaid subscription. Access is granted only after a verified payment or a documented manual payment recorded by the admin.