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Trainee management·12

Payments & invoices

Saudi payment gateways, bank transfers, invoices, VAT and refunds.

1 min read Updated 3 Nov 2026 ForAdmin · Head coachTrainee

Recommended Saudi gateways: Moyasar, HyperPay or Tap — supporting mada, Apple Pay, STC Pay and Visa/Mastercard. Tamara or Tabby (instalments) can be added later.

MethodMechanism
Online gatewayPayment from a link or the app, confirmed automatically by webhook
Bank transferThe trainee uploads a receipt; the admin confirms it manually
Cash / externalRecorded manually by the admin with a note

Invoices

  • Generated automatically on every payment: sequential number, customer details, line items, VAT (15%), total, and a PDF in Arabic and English.
  • The coach's tax number and details come from settings.
  • ZATCA e-invoicing: the required phase is implemented according to the client's commercial status (see Open questions), including the QR code.
  • A credit note is issued on refund.
  • Refunds are recorded and appear in reporting.

    Financial reporting: revenue by period, plan and method; failed payments; refunds; CSV/Excel export.

    App-store billing

    Digital subscriptions inside an iOS app may fall under Apple's in-app payment rules. The common approach is to pay on the website or via a link, or to confirm that one-to-one personal training qualifies as a person-to-person service. Review this before launch.

    Webhooks are the proof

    Subscription activation happens only after a signed provider webhook is verified, with idempotency, and the amount, currency and order are matched. The browser return page is not proof of payment.