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Trainee management·11

Plans & subscriptions

Plans, pricing fields, coupons, and the subscription lifecycle, pauses and upgrades.

1 min read Updated 3 Nov 2026 ForAdmin · Head coach

Plans are fully managed by the admin:

FieldDescription
Name (Arabic/English)For example, “Gold plan”
Duration1 month · 3 months · 12 months (or custom)
PriceSAR, inclusive or exclusive of VAT
Promotional priceOptional, with an end date
Included programsTraining / nutrition / weekly coaching / Meet calls / chat
LimitsMeet sessions per month, plan edits
AI assistantEnabled or limited by a usage cap
StatusActive / hidden

Discount coupons: percentage or fixed amount, expiry date, usage limit, restricted plans.

Subscription lifecycle

01Admin approval
02Awaiting payment
03Active
04Expiring
05Expired
06Paused
07Cancelled

Key transitions

Renewal returns the subscription to Active. A pause stops the clock and extends the end date by the paused days. Missing the payment window cancels the request automatically.

Rules

  • Renewal extends from the current end date if the subscription is still active, or from the payment date if it has expired.
  • Pausing extends the end date by the number of paused days.
  • Upgrading a plan: charge the pro-rata difference or start a new plan — an admin decision, recorded.
  • After expiry, the trainee keeps read-only access to history and reports; the live plan and chat are locked.
  • An optional grace period (for example, three days) can be configured.
  • Automatic renewal is a later phase, using stored cards.

    Expiry alerts: 7, 3 and 1 day before, and on the expiry day — to the trainee (push + WhatsApp/email) and to the admin.